TERMS & CONDITIONS
Please take the time to read through this information carefully. Please note that by making an appointment by booking online, over the phone or any other way with Omaha Massage and Healing Arts (hereafter “OMAHA”) you are agreeing to our Terms & Conditions. You also agree to attend the appointment you have booked. HOURS OF OPERATION OMAHA is by appointment only. NOT A SUBSTITUTE FOR MEDICAL EXAMINATION Massage should not be construed as the substitute for medical examination or treatment and clients should see a physician, chiropractor or other qualified medical specialist for any mental or physical ailment they are aware of. Clients should tell their provider all their known medical conditions BEFORE THEIR MASSAGE APPOINTMENT. Clients should also keep the provider updated as to any changes in their medical profile, and understand that there shall be no liability on the provider’s part should they forget to do so. GENERAL CONDUCT- All massages are for therapeutic purposes only.
- All clients must complete an intake and Covid 19 liability form prior to treatment and will receive a brief consultation as part of their treatment.
- Treatments will only be conducted if therapist deems the treatment safe for the client to receive. • Immediate termination of the session will ensue if the customer engages in illicit or sexually suggestive remarks, sexual advances, drug use, excessive drinking and/or other inappropriate behavior.
- If the session is terminated due to the customer’s inappropriate behavior, the customer is responsible for payment in full and his/her credit charge will be processed.
- Cancellation is expected 4 hours in advance for all clients. If you provide less than 4-hour notice or are a “No-Call, No-Show,” you will be responsible for 50% of the service fee within 24 hours of scheduled appointment.
- If you are late, you will receive only the amount remaining of your scheduled appointment. The massage therapist has the right to charge the client in FULL for said services.
- We reserve the right to cancel or reschedule appointments based on inclement weather or unforeseen circumstances.
- OMAHA has the right to cancel a treatment without notice if the client is intoxicated or inebriated.
- We accept most major credit cards (Visa, MasterCard, Discover, American Express), checks, and cash.
- Invoices will be sent to clients for wellness events (Also See Cancellation Policy).
- Invoices must be paid within 15 days from the issue date. PRIVACY
- Client treatment details will not be discussed with anyone other than the client unless the client gives permission, is under the age of 18 or has a care worker or guardian.
- Consultations will only be discussed with the client unless the client gives permission, is under the age of 18 or has a care worker or guardian.
- Every client must complete an intake form and Covid 19 Liability Form prior to receiving treatment.
- By signing the Intake forms, clients are giving OMAHA permission to hold records and data concerning the person.
- All intake and treatment notes will be kept securely on file.
- Personal information will not be shared with any third party.
- Clients under 18 years of age must be accompanied by an adult.
- The adult must give permission for the treatment to be performed, along with co-signing the Intake form.
- The adult must be present in the room throughout the treatment unless otherwise discussed.